FAQs
your fashion faqs answered
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1. What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition.
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2. Are your clothes ethically made?
We partner with ethical manufacturers and prioritize fair working conditions, sustainable practices, and high-quality materials.
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3. Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number so you can follow it every step of the way.
customer help centre
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1.What if I received a damaged or incorrect item?
We’re sorry for the inconvenience. Please contact our support team within 48 hours of delivery with your order number and photos of the item, and we’ll resolve the issue promptly.
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2.What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support payments via PayPal, Apple Pay, Google Pay, and other secure payment gateways available at checkout.
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3.Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery, so modifications or cancellations are only possible within a short window after placing your order. Please contact our support team immediately, and we'll do our best to accommodate your request.